Privacy Policy
Smarthub Business Solutions ("we", "us", or "our") operates the LocalZE Vendor mobile application. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Application and the choices you have associated with that data.
1. Information We Collect
While using our Application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:
- Account & Business Information: Name, business name, store address, email address, phone number, and store management details.
- Location Data: Precise or approximate location data to enable store locator features, manage delivery coverage, and show nearby customer requests.
- Camera & Media Access: Access to device camera and photo gallery to upload vendor profile photos, product images, and store documents.
- Device & Usage Data: IP address, device model, operating system version, app diagnostics, and usage statistics.
2. How We Use Your Information
We use the collected data for various operational purposes, including:
- To provide, maintain, and improve the LocalZE Vendor platform services.
- To manage vendor accounts, register store details, and verify merchant identity.
- To facilitate order fulfillment, customer communications, and delivery logistics.
- To notify you about updates, changes, or service alerts related to your vendor account.
- To provide customer support and detect, prevent, or address technical issues or fraud.
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data. We may share information only in the following scenarios:
- With Customers: Basic vendor store details (store name, address, contact details) are made visible to customers using the LocalZE user app to enable purchases.
- Service Providers: We may share necessary data with third-party hosting, infrastructure, and notification service providers under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities in India.
4. Data Retention & Deletion Rights
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. You have the right to request access to or deletion of your personal data at any time.
To request account or data deletion, you can:
- Use the in-app account deletion setting under Profile Settings, or
- Send a direct deletion request to our support team at support@yourdomain.com.
5. Data Security
The security of your data is important to us. We implement industry-standard encryption protocols (HTTPS/SSL) and administrative measures to protect your information from unauthorized access, alteration, or disclosure.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us: